The normal steps displayed under Status will be Spooling ⇒ Printing ⇒ Deleting. The Print Queue will show you how many jobs are waiting to be sent to the printer. (You can also open the Print Queue by clicking on Devices and Printers in the Start Menu, then double clicking on the printer you are trying to print to.) This can be caused by a number of reasons, so first, let’s understand what a print job traveling from your computer to the printer should look like in the Print Queue.ĭouble clicking on the printer icon will open the Print Queue on your computer. If it hangs, your computer is probably still working on the print job, meaning it hasn’t been sent to the printer yet. If everything is working correctly, this icon should show up then go away quickly. While a job is being printed, there will be a small printer icon in the lower right corner of your taskbar. Let’s start by verifying that the job is leaving your computer.
Is the print job even getting to the printer? The theories still apply if otherwise, but the steps may be slightly different. Note: These steps are for those printing from a Windows-based computer. Here's how to determine if your printer needs service or if there is another issue causing it not to print. This may be the case, but the job might not even be getting to the printer in the first place. Your first assumption is probably that the printer is broken. We’ve all experienced the frustration of clicking Print and the document never actually printing. Guest blog post by Jeremie Dobbs, a Senior Systems Analyst and printer-networking-issue-solving-pro at Lewan Technology.
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